The complete project portfolio will follow the following R-DMAIC-S steps

Recognize - be aware of the need for change

  • Identify the business needs - What are the problems in the business?
  • Articulate the business strategy - What do the directors want the company to deliver?
  • Manage the effort - Does everyone in the company know what to expect of lean Six Sigma projects?

Define - Formulate the business problem

  • Change your viewpoint - How do my customers look at me?
  • Develop the team charter - What are the team members expected to do?
  • Scope the business subprocess - What subprocesses of the business are we going to work on (and not work on)?

Measure - gather the correct data

  • Select the CTQ characteristic - What are we going to improve?
  • Define the performance standards - What is the best way to measure?
  • Validate the measurement system on output (Y) - Can we trust the output data?

Analyze - change to a statistical problem

  • Establish the process capability - How good or bad are we today?
  • Define the performance goals - How good do we have to be?
  • Identify the sources of variation - What factors (Xs) could make a difference?

Improve - develop a practical solution

  • Screen the potential causes - What is the real root of the problem?
  • Establish the relationship between the factors (Xs) and the output (Y) - How can we predict the output?
  • Establish operating tolerances for the factors (Xs) - How tight does the control have to be?

Control - implement the practical solution

  • Validate the measurement system for the factors (Xs) - Can we trust in the input data?
  • Determine the process capability - How much of an improvement have we made?
  • Implement process control - How do we monitor our continued improvement?

Sustain - retain the benefits

  • Transfer to business owners - What do the process owners do each day?
  • Integrate into business systems - What numbers do we report?
  • Identify new opportunities - What do we do when new problems arise?
Lean Six Sigma
R-DMAIC-S
Recognize
Define
Measure
Analyze
Improve
Control
Sustain
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