Business Strategy Development and Execution

• GE wide task analysis (~300,000 people) and resource allocation tool for evaluation of restructuring strategies
• Company wide Risk Capital Allocation for strategic planning (Bell Canada)
• GE wide business dashboard design and execution ROI analysis for new product introduction process

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Finance, Risk and Audit

• Process and control audit for rough diamonds from mine processing plant to final evaluation
• Construction of metrics to identify AR issues while managing customer contact and collections resources.
• External auditing time requirements decreased by 98.5% with risk mitigation and management
• Risk identification with mitigation plans for acquisition evaluation

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e-commerce

• Metric design and monitoring of web orders for migration of parts orders to the internet

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Sales and Marketing

• Increased worldwide sale force effectiveness by 10%
• Price elasticity model developed and used to drive pricing policy
• e-customer profiling and clustering

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Manufacturing

• DOE optimized turbine blade repair
• DOE forging process design

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Operations

• Total value stream analysis (~$3BB/yr), bottle neck identification, improvement project selection
• Refined parameters for queuing model of entire inquiry to delivery process for Parts Center at GE ($800MM/year revenue)
• Heavy manufacturing machine shop optimization
• 20% increase in nuclear fuel output from a single processing plant with no capital outlay
• Vendor qualification process design

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Asset Management

• Identification of lack of life cycle planning as driving inventory problems
• Designed evaluation process for pricing and negotiation of service contracts
• Establishment of minimum buy levels for inventory

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Human Resources

• Drove Six Sigma culture
• Determination of targets for performance based compensation
• Designed and validated employee performance evaluations
• Increased employee retention

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Team Building

• Moderated at R2CI session for GE Power Systems led by Piet van Abeelen (GE Corporate Quality Leader)
• Mentored hundreds of Six Sigma projects in all GE business units
• GEPS Corporate Finance Workout Session

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Techniques and Tool Development

• Developed Bayesian and Monte Carlo techniques for “inverse DFSS” process deconvolution
• Standardized calculation of VTW span metric

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